SOS Cleaning: Enter the Specialist
By Elsa Brenner

The seemingly endless round of chores in spring often proves overwhelming even to the most energetic; changing closets over form winter clothing to summer gear; hauling lawn furniture from the basement to the patio; washing windows, installing screens and letting air flow through the house again.

Certain jobs seem to require a SWAT team. To organize the sprawl of documents on the dining room table before tax time, for instance. Or to reshuffle closets while mending and darning clothes.

Enter household specialists. They come in many sizes from large companies to one-person operations, although their goal is the same: to provide services that others may not have energy for.

One such company is LifeWorx, a year-old household services operation in Chappaqua that has a staff of about 20. They organize financial records, reorder kitchen cabinets, rearrange closets, help plan summer wardrobes, take winter-musty curtains to the cleaners and rehang them, even get children’s gear ready for camp.

Bal Agrawal, the owner, says he began with 10 customers and now he has 40.

The reasons for calling in a household services company vary. In Hastings-on-Hudson, Dianne Johnson, who recently took up ice skating, broke her arm pursuing her new hobby. She chose a company like LifeWorx over a maid or a home health aide of imposing on her friends. “My top priority wasn’t having an immaculate bathroom or someone to take care of me,” she said. ”I wanted an all-around service that could do some of the ordinary things that become so tiring when you’re injured, like running errands, driving me into town, or changing the cat’s litter box.”

Mr. Agrawal, a former executive with a large industrial corporation, Praxair, learned firsthand how difficult it could be to manage a household when his wife died about 10 years ago, and he was left to rear his son alone.

He decided to parlay the experience into a business venture. He used his savings and credit line for capital to start the business, which he runs from his house, advertising primarily through direct mail.

How bad does the problem have to get before a client will call? Sometimes, Mr. Agrawal observed, people wait until they have a crisis on their hands. In one instance, he recalled, as April 15 drew near, a client panicked about a bathtub that was overflowing with magazines, overdue parking tickets, bills, mail and financial documents.